Hi Alex and WZ Devs,

Upon purchasing gold using my debit card with the 50% gold bonus boost, I lost a total of 240 gold and a precious gold bonus boost due to your system error. After trying so many times to get the third and last gold purchase, here is the prompted message: "Sorry, your payment failed. Please update or change your payment method." Can you do anything for me to get back the lost 240 gold and credit them to my account because it's very important to me to utilize them in buying featured items and also bases for properties and oil. Looking forward to expeditious investigation and resolution to this financial and technical issue that I just encountered. Thank you and have a nice day.